Privacy Policy

This Agreement, along with the Privacy Policy or the documents they reference, shall be governed and construed in accordance with Indian laws, with exclusive jurisdiction conferred on the courts in Gurugram, Haryana.

You ("you" or "End User" or "your" or "Buyer" or "Customer") must read and accept all the terms and conditions outlined in this document (the "Privacy Policy") before using https://www.realmbyvaishali.com/ (referred to as the "Site" or "we" or "our").

If you are a Person who is "incompetent to contract" under the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., we require that, before using and/or placing an order on this Site, you inform your legal guardian or parents about our Privacy Policy and obtain their consent by registering as Users of this Site.

The privacy practices outlined in this statement apply to our services available under the domain of the Site. By visiting this Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please refrain from using or accessing our Site.

This Privacy Policy does not extend to sites maintained by other companies or organizations to which we link, and we are not liable for any personal information you submit to third parties via our website. Please ensure you read the Privacy Policy of such other companies or organizations before submitting your details.

This Privacy Policy describes the information we collect from you as part of the normal operation of our services, and what may happen to that information. This policy is formulated and displayed to inform you about our information collection and retention policies and practices so that you can make an informed decision regarding the sharing of your personal information with us.

By accepting the Privacy Policy and the User Agreement during registration and/or general use of the Site, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. This Privacy Policy is effective upon acceptance during registration and/or access to the Site.

Privacy Assurance

We guarantee not to sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Occasionally, we may disclose general statistical information about our Site and visitors, such as visitor numbers and types of goods and services purchased. Access to your information is restricted to our employees who require it to perform their duties. Any employee who violates our privacy and/or security policies will face disciplinary action, including possible termination and civil and/or criminal prosecution.

Information Collection

When you use our Site, we collect and store your personal information. Our primary aim in doing so is to provide our services.

In general, you can browse the Site without revealing any personal information about yourself. To fully use our Site, you must register using our online registration form, where you may need to provide your name, date of birth, contact number, email ID, user ID, password, residence/place of business information, billing information, shipping information, bank account details, and other personal information as indicated on the forms throughout the Site. You always have the option not to provide information by choosing not to use a service or feature on the Site.

We may automatically track certain information about you based on your activities on our site. We use this information for internal research on our users' demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis. It may include the URL you came from, the URL you next visit, your computer browser information, and your IP address.

We use data collection devices like "cookies" on certain pages of the Site to analyze our web page flow and measure promotional effectiveness. A cookie is a piece of information stored on your computer's hard drive by your web browser that tracks your movements within websites. Our site uses cookies to keep track of your site visits, shopping cart contents, and previous purchases, and to deliver content specific to your interests. Most browsers are set to accept cookies automatically, but you can usually change your browser settings to prevent automatic acceptance. If you choose not to receive cookies, you can still use most features of our website, including purchasing items.

If you use online payment services for item purchases, we may collect additional information, such as billing address, credit/debit card number, expiration date, and/or other payment instrument details, as well as tracking information from checks or money orders.

If you post messages on our message boards, chat rooms, or other message areas, or leave feedback for other users, we will collect the information you provide. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Use of Your Information

We use your personal information to facilitate the services you request. We use the information we maintain about you and other information obtained from your current and past activities on the Site to resolve disputes, troubleshoot problems, promote safe transactions, collect owed payments, measure consumer interest, inform you about offers, products, services, and updates, customize your experience, detect and protect against error, fraud, and other criminal activity, enforce our User Agreement, and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions, and accuracy.

You agree that we may use personal information about you to improve our marketing and promotional efforts, analyze site usage, improve content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, providing you with a smooth, efficient, safe, and customized experience while using the Site.

To make our Site as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. These statistics may not identify you personally but provide us with information regarding the type of user accessing our Site and certain browsing activities. This data includes the IP address of the user accessing our Website, browser type, operating system, previous site visited, duration of visit, and date and time of access. We may use this data at an aggregated level to understand how our Site is being used. Some aggregate findings may be shared with advertisers, sponsors, investors, strategic partners, and others to help grow our business.

You agree that we may use your personal information to contact you and deliver information that may be targeted to your interests, such as banner advertisements, administrative notices, product offerings, and communications relevant to your Site use. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, you may opt-out in your profile settings.

Disclosure of Your Information

We may use your information to deliver information about new services and promotions. We may use various third-party service providers to operate our Site. For example, we may use third parties to host our Site, operate various features, send emails, analyze data, provide search results and links, and assist in order fulfillment. These service providers may need access to your information to provide services related to our Site. Information will be disclosed to these service providers on a need-to-know basis, and they may only use such information for purposes related to providing services connected to our Site.

We cooperate with law enforcement and regulatory inquiries, as well as other third parties, to enforce laws, such as intellectual property rights, fraud, and other rights, to help protect you and other Users. Therefore, in response to a verified request by law enforcement or government officials relating to a criminal investigation or alleged illegal activity, we may disclose your information without notice. Without limiting the above, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order, or similar legal procedure, except when we believe in good faith that disclosure is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity. Furthermore, we may disclose your information to Intellectual Property rights owners under a confidentiality agreement, as necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

Due to the existing regulatory environment, we cannot guarantee complete confidentiality for your private communications and other personal information. For example, we may be required to disclose personal information to the government or third parties under certain circumstances. Third parties may unlawfully intercept or access transmissions or private communications, or users may misuse or abuse your personal information collected from the Site. Therefore, while we use industry-standard practices to protect your privacy, we do not promise that your personal information or private communications will always remain private.

Security

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Additionally, all customer data we collect is protected against unauthorised access. We employ reasonable security practices, procedures, and current Internet security methods and technologies in compliance with the Information Technology Act, 2000, and rules made thereunder, to prevent unauthorised access, maintain data accuracy, and ensure the correct use of information.

Changes in Policy

You acknowledge that this Privacy Policy is part of the User Agreement and agree that using this Site signifies your assent to our Privacy Policy. If you do not agree, please refrain from using our Site. Your visit and any dispute over privacy are subject to this policy and the User Agreement, including limitations on damages. We reserve the right to change the terms of use and this Privacy Policy at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information we have about you and your account.

Final Disclaimer

Despite our comprehensive security measures for protecting personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.